Category: CRM Software
Browse all posts in the CRM Software category. Found 335 posts in this category.
Next Big Thing in CRM
What will be the next big thing in CRM? If you’ve used CRM solutions for any time at all, you know that automation, lead scoring...
Under-utilized CRM Ruins Customer Experience
If you’re not measuring sales engagement with customers using your CRM, then your speeches and slogans about the desire to create a compelling customer experience...
Inside Sales vs Outside Sales: Can Inside Sales Replace Outside Sales?
Inside sales vs outside sales: Can inside salespeople replace your outside salespeople? Sales is changing, undoubtedly. Thought leaders like Justin Roff-Marsh assert that field sales...
Motivating Salespeople to Make Prospecting Calls
Getting salespeople to make their prospecting calls and getting salespeople to use the CRM are probably the two of the biggest challenges faced by a...
Why Combine CRM and Marketing Automation
The benefits of combining CRM and marketing automation are tremendous and very profitable. In fact, one of the primary reasons businesses decide to implement their...
Your Customer’s Buying Process
What is the buying process your customers goes through? It’s not because they saw an awesome presentation, it’s because they have a need or...
2017 Sales Goals – Is Your Team On-Board?
Do your salespeople have goals for 2017? Whose sales goals are they, theirs or yours? If your sales team hasn’t taken ownership of the goals...
Sales Growth and Lead Generation are Biggest Business Priority
It’s no surprise that acquiring and retaining customers topped GetApp’s recently released survey of SMBs’ biggest priorities for 2017. Of course, that means lead generation,...
CRM Measures Engagement, not Just Activity
Measuring salespeople’s performance is a journey, not a destination. Measuring sales results is step one. Step two is measuring sales activity. Step three is...