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Tag: houston crm

How to Get Started Sending Text Messages through SalesNexus
We’ve created some resources for those that want to set up RingCentral with SalesNexus to schedule and send automated text messages easily through our system.

This post will be your go to resource, so make sure to bookmark it if you’re looking to implement text messaging with SalesNexus!

https://www.youtube.com/watch?v=aX6r1tFpmag

Please review the following help materials to get step by step instructions on implementing Text Messaging with SalesNexus.

How it Works – Video Walkthrough with Craig Klein, CEO of SalesNexus https://salesnexussupport.zendesk.com/hc/en-us/articles/360044858591-Send-SMS-Text-Messages-Instantly-with-RingCentral-SalesNexus

How to Authorize RingCentral to Send Text Messages Through SalesNexus https://salesnexussupport.zendesk.com/hc/en-us/articles/360044631552-How-to-Authorize-RingCentral-to-Send-Text-Messages-through-SalesNexus

Creating and Sending Your First SMS Text Message Campaign in SalesNexus https://salesnexussupport.zendesk.com/hc/en-us/articles/360044740352-Creating-Your-First-SMS-Text-Message-Campaign-in-SalesNexus

Did you know, studies show that SMS messages have a whopping 98% open rate, plus text messages have a 209% higher response rate than phone, email, or Facebook. Not to mention, 90% of SMS messages are read within 3 minutes. That’s every sales person and marketer’s dream!

Now You Can Schedule Texts To Your Customers & Sales Leads

Text message marketing is a great tool for communicating with customers and colleagues. It works seamlessly across all of your devices and is included as a part of RingCentral Office for all customers.

Start taking advantage of SMS Text Messaging Automation with RingCentral and SalesNexus.

From text messages to email campaigns, SalesNexus helps you communicate better.

By adding text messages into the mix, we are making life easier for people who send and receive messages on a consistent basis (which is pretty much all of us).

The Opportunities are Endless

Here’s some tips for using it – let customers and leads know that you’ll be following up with a text and that they can text you at your RingCentral number.

Help them expect that open line of communication from you at the get go, and then all you have to do is schedule a campaign with the appropriate follow ups…. And let SalesNexus do the work for you.

Example Text Template:

Text: Hey Jane, we spoke recently and I let you know I’d be following up with you in a few days. Are you ready to continue our conversation?

If so, pick a time on my calendar here: https://calendly.com/johnsilverton

How To Send Your First Text Campaign in SalesNexus

Here’s everything you need to know to get started:
- First, you’ll need an account with Ringcentral, and you’ll need to Authorize SalesNexus to send text messages on your behalf.
- Then, you’ll set up your first text message template, and add it to a campaign.
- Finally, send your text campaign to a contact or group of contacts.https://salesnexussupport.zendesk.com/hc/en-us/articles/360004108632-How-to-Schedule-an-Existing-Email-Campaign
So You’ve Created Your First Text Campaign. Simple, right?

The sky is the limit with this, so get creative with it – add more text messages to the campaign, or experiment by bringing some emails and calls into the mix.

There’s no limit to how many emails, texts, or calls you can add to a campaign in SalesNexus.

If you have any questions about RingCentral, texting with SalesNexus or how SMS can be beneficial to your business, please email us at support@sn9.fifoma.com. We’d love to hear from you.

Likewise, if you have an SMS success story, we’d love to feature you! Send us an email at sales@sn9.fifoma.com to get featured.
June 26, 2020
Schedule Texts Through Your CRM – Automatically!
Instead of stopping what you’re doing to pick up your mobile phone, use your CRM to schedule automated text messages.

When a customer replies to your automated text, to say, confirm your 3pm meeting tomorrow, you instantly get the text to your phone, and can see the chat history in your CRM.

https://www.youtube.com/watch?v=Rtb1nofDQ1Q

Let SalesNexus do the following up, and you take care of business. It’s your personal assistant for Marketing and Sales. Plus, you’ll be increasing productivity.

Did you know, studies show that SMS messages have a whopping 98% open rate, plus text messages have a 209% higher response rate than phone, email, or Facebook. Not to mention, 90% of SMS messages are read within 3 minutes. That’s every sales person and marketer’s dream!

Now You Can Schedule Texts To Your Customers & Leads

Text messaging is a great tool for communicating with customers and colleagues. It works seamlessly across all of your devices and is included as a part of RingCentral Office for all customers.

Start taking advantage of SMS Text Messaging Automation with RingCentral and SalesNexus.

From text messages to email campaigns, SalesNexus helps you communicate better.

By adding text messages into the mix, we are making life easier for people who send and receive messages on a consistent basis (which is pretty much all of us).

The Opportunities are Endless

Here’s some tips for using it – let customers and leads know that you’ll be following up with a text and that they can text you at your RingCentral number.

Help them expect that open line of communication from you at the get go, and then all you have to do is schedule a campaign with the appropriate follow ups…. And let SalesNexus do the work for you.

Example Text Template:

Text: Hey Jane, we spoke recently and I let you know I’d be following up with you in a few days. Are you ready to continue our conversation?

If so, pick a time on my calendar here: https://calendly.com/johnsilverton

How To Send Your First Text Campaign in SalesNexus

Here’s everything you need to know to get started:
- First, you’ll need an account with Ringcentral, and you’ll need to Authorize SalesNexus to send text messages on your behalf.
- Then, you’ll set up your first text message template, and add it to a campaign.
- Finally, send your text campaign to a contact or group of contacts.https://salesnexussupport.zendesk.com/hc/en-us/articles/360004108632-How-to-Schedule-an-Existing-Email-Campaign
https://www.youtube.com/watch?v=aX6r1tFpmag

So You’ve Created Your First Text Campaign. Simple, right?

The sky is the limit with this, so get creative with it – add more text messages to the campaign, or experiment by bringing some emails and calls into the mix.

There’s no limit to how many emails, texts, or calls you can add to a campaign in SalesNexus.

If you have any questions about RingCentral, texting with SalesNexus or how SMS can be beneficial to your business, please email us at support@sn9.fifoma.com. We’d love to hear from you.

Likewise, if you have an SMS success story, we’d love to feature you! Send us an email at sales@sn9.fifoma.com to get featured.
June 19, 2020
How to Integrate Calendly and SalesNexus
Today we’ll be showing you how easy it is to integrate SalesNexus and Calendly, a Calendar and Scheduling Management App that helps you schedule meetings without all the back-and-forth emails.

Calendly is a scheduling tool that allows your clients and customers to schedule meetings with you by choosing from the available time slots on your calendar.

This saves you hours that you would have normally spent setting up meetings. SalesNexus is not affiliated with Calendly, but we do integrate with them.

Once you integrate SalesNexus and Calendly, when clients schedule meetings on your calendar, the meeting syncs with your SalesNexus Calendar as well.

How to Signup for Calendly
1. Go to Calendly’s website and signup for a free account using the email address associated with the calendar you are syncing with SalesNexus.(see: How to Setup Calendar Sync)
2. Setup your Meeting types, and durations in Calendly
3. Setup the available days, and hours for scheduling appointments
To test that the integration is working:
1. Create an appointment for yourself using your Calendly link (example: https://calendly.com/<yourname>)
2. Check your calendar (not the SalesNexus calendar), and confirm the appointment is present
3. Once you see the appointment on your calendar, next check the SalesNexus calendar (it can take up to 10 minutes for a new appointment to show on your SalesNexus calendar)
Thats it! You are now ready to manage all of your meetings using SalesNexus, saving time and allowing you to put more focus on the important things!

NOTE: SalesNexus is not affiliated with Calendly. If you encounter issues with Calendly, you will need to reach out to their support personnel.
March 13, 2020
Add New Contacts to CRM from Business Cards Instantly!
Using a free account with Zapier, you can integrate SalesNexus with thousands of apps that you use every day.

Today we’ll be showing you how easy it is to integrate with FullContact, a business card management Management App that allows you to take a picture of a business card and have it automatically be uploaded as a new contact into your SalesNexus CRM.

Imagine you, at an expo or trade show event, dazzling your new contacts when you whip out your phone to screenshot their business card and say “Once I get home, my CRM will automatically alert me to follow up with you.” How cool is that?

FullContact use does requires a paid subscription to Contacts+, however, for a limited time, contact sales@sn9.fifoma.com when you set your zap up, and we’ll give you a credit to your Salesnexus account to help out (limited time promotion).

How to Integrate FullContact (Contacts+) and SalesNexus CRM

First, you’ll need to create an account or login to your existing account in Zapier.

Once done, Click “Make a Zap” in the upper right hand corner.

Choose the FullContact App and Trigger Event ” New Business Card Transcribed in Contacts+ “

Choose your FullContact account or “Add a New Account”

Enter Your Login Credentials for FullContact and click “Sign in”

Confirm that you want to allow Zapier to connect your FullContact account by clicking ” Yes, Continue” . You’ll have the option to add Teams or Tags. You can leave this blank and move on.

Once your FullContact account is synced, you will have the option to test, by automatically pulling in any business cards you’ve already uploaded through the Contacts + app. For now, you can click “Skip Test” to move to the next step and do this part later.

Now you want to set up what happens in SalesNexus once you snap a photo of any business card in the Contacts+ App.

Click the Blue + sign at the bottom to start the next step!
- Under “Choose App & Event” search for SalesNexus.
- Then under “Choose Action Event” choose “Create Contact”
Next, you’re on to Step 2!

Choose your SalesNexus account by clicking “Add a New Account” Or searching for your SalesNexus account.

Enter in your SalesNexus login credentials, and submit the information by selecting “Yes, Continue”.

Now it’s time to customize how the Contact will appear in SalesNexus!

Under “Customize Contact”, fill in the fields below as shown in the example images.

Almost done! Once you’ve clicked continue, Zapier will ask to “Find Data” and bring in a sample contact from the Contacts+ App to send to SalesNexus to Test your Zap.

To test your new Zap setup by sending a Test Contact to SalesNexus, click “Test and Continue” to move on.

Now, if you are on a paid zapier plan, you can add one final step. (Free plans don’t get more than one step). Skip this step if you don’t want to upgrade or aren’t on a paid plan.

This next part will create a task in SalesNexus for you alerting you every time a Contact is added from the app into SalesNexus so that you can remember to follow up after an event.

Your’re going to click the blue + sign one more time, choose SalesNexus as your app, and “create activity” as your action event.

Then you’ll fill in your SalesNexus account info again, as you’ve done previously. Now, under “Customize Activity” fill in the below information exactly, and under email address search for “work email”.

And done! This is how your finished zap will look.

Final Step

Make sure your zap is turned on by going to “My Zaps” in Zapier and ensuring your zaps toggled “on”.

You’re done! Congrats!

Snap a photo of a business card with the Contacts+ app, wait for them to transcribe the contact info, once it’s been transcribed, it will automatically add the contact to your SalesNexus account.

Plus, if you added the last step, it will add a task for you to follow up with that contact to your SalesNexus task list.

Login to your SalesNexus and check under Menu> Contacts > View Contacts to find your contact.
February 28, 2020