Welcome to Our Blog
Let’s face it - most CRMs feel like they were built in a boardroom by people who’ve never closed a deal. But not here. We’re flipping the script. This blog is your backstage pass to smarter selling, real-world tips, and a whole lot of personality.
Improve Service and Keep Customers with Chat
I am not a patient person. When I need technical support or customer service from a big corporation, a feeling of dread wells up in...
Getting Contact Management Implementation Right Takes a Bit of Time
You gotta love it when customers help you see your own business more clearly! I had an experience like that today. This customer, we’ll call...
Twitter update
Just a quick update on my progress with Twitter – I’ve been tweeting for about 5 days now and it is kind of addicting. ...
Getting to Smile and Dial mode with Contact Management System
Getting to Smile and Dial mode with Contact Management System Contact Management System – My wife is one of the least organized people I know. ...
Tweet Tweet
Alright! Enough! I’ve heard it over and over for the past year. “You’ve got to Twitter!” For those that don’t know already, Twitter.com is...
Its a whole new ball game KIDS!
We’ve all learned to sell by understanding the customer’s needs – asking questions and showing them the way to what they want or need… It...
If you can’t measure it, you can’t manage it!
I know, you’ve heard it before. And yes, I know how difficult it is to truly measure your marketing and sales activities. That doesn’t change...
Worth reading – sales and marketing sites around the web
In my reading over the last couple of days, I’ve run across a few articles that any sales and marketing professional should appreciate. Enjoy! ...
You Can’t Automate What You Don’t Understand
I’ve often said that business owners and sales managers that go looking for contact management and sales automation solutions for the first time are having...