Customers lie to you and its your fault

I’ve been trained to expect customers to lie to me.  Luckily I don’t take it personally.  I know why they do it and I know how to avoid it or use it to my advantage. I noticed this audio clip on Salesopedia and thought you all would enjoy it. Customers lie...

Stonehenge Selling

Finally!  Proof that you don’t need the latest and greatest technology to accomplish great things! You may think that’s an unwise statement given that I run a company that sells online contact management systems for small business sales teams… So,...

Twitter update

Just a quick update on my progress with Twitter –   I’ve been tweeting for about 5 days now and it is kind of addicting.  It appears that the trick is to “follow” the right people.   As of this morning, I’m following 32...

Its a whole new ball game KIDS!

We’ve all learned to sell by understanding the customer’s needs – asking questions and showing them the way to what they want or need… It has to be this way because the customer has the power.  They can decide to buy or not to buy. It appears...