Organizing Sales is Enabling Sales

For 25 years, 50% of CRM implementations have failed to meet expectations. This is primarily due to lack of adoption by sales people. It’s been the case since the inception of the word CRM.   In recent years, it’s been tempting to hope that younger generations,...

Sales Enablement Requires Sales Process

Can we agree that having a well defined sales process is a good thing? that its a good idea to have one?   I mean, if you’re in the manufacturing business, you’re going to have a pretty specific process defined for manufacturing each product right? That’s how you...

Sales People Not Using the CRM?

We spent all this money and time on this CRM and I can’t get my sales people to use it! I know. I feel you! This is the #1 reason that over 50% of CRM implementations fail. But I’ve got some unpleasant news for you… The blame doesn’t lie with the sales team....