CRM Software, Recents, Sales Management
You know its a great idea to survey your customers about various things. Have you ever thought about surveying your sales team? Whether you’ve hit a sales growth ceiling, are entering new markets or planning new hiring, a survey can be a great way to be sure...
Podcast, Sales Management, Sales Training
I recently had the opportunity to appear on Andy Paul’s Accelerate podcast. Andy is a great host with tremendous insights on making sales organizations hum. He’s had his hands in the sales growth of businesses of all types and sizes and is just fun...
CRM Software, Recents, Sales Management
The 2016 Presidential Election is just over and lots and praise is being heaped on the Trump Campaign’s data analysis team for spotting trends and focusing the campaign on key audiences. Clearly, the other side and essentially the entire punditry and polling...
CRM Software, Email Marketing, Recents, Sales Management, Support
There are hundreds of CRM solutions available with a vast array of features for every type of user, industry and situation. Yet half of CRM implementations fail to reach the goals management has for the CRM system. In most cases, CRM failure comes in the planning and...
CRM Software, Recents, Sales Management
Everyone wants a sales dashboard, but what should be in it? Many online CRM solutions come complete with out of the box dashboards, but sales managers quickly find this generic information not specific enough to be actionable. What you define as a lead will not...
CRM Software, Recents, Sales Management, Sales Training
What’s the most precious commodity in relationships with customers? With decades of experience working closely with clients, my answer is that it is either time or trust. Obtaining a customer’s time is where a tremendous portion of salespeople’s effort goes which...