Selecting the Right CRM software for Your Business

Few would question whether a business needs a CRM in their business. Once a small company gets beyond the number of customers they can remember by recognizing their face, a computer system to manage data becomes essential. The “Magic” of a Good CRM Have you ever...

Is CRM a Misnomer?

For several decades CRM has stood for Customer Relationship Manager. Yet sales organizations are seeing the customer can no longer be managed at all. Managing the data about customers must be done, but the customer is driving the ship these days. They refuse to be...