The Problem is NOT the CRM, It’s Call Reluctance

I know that sales reps the world over are going to hate me for this but, the truth is the truth! Sales people lie to their management a LOT! Please understand… I’m a sales person. I have spent my life learning about sales, selling, hiring salespeople, training them...

5 Red Flags When Buying a CRM

It was true 15 years ago and it’s still true. 50% of CRM implementations fail to meet management’s goals. Don’t get discouraged! The reasons for this high failure rate are primarily in your control. The following five red flags can serve as warning signs you’re...

Sales Enablement Requires Sales Process

Can we agree that having a well defined sales process is a good thing? that its a good idea to have one?   I mean, if you’re in the manufacturing business, you’re going to have a pretty specific process defined for manufacturing each product right? That’s how you...

Sales People Not Using the CRM?

We spent all this money and time on this CRM and I can’t get my sales people to use it! I know. I feel you! This is the #1 reason that over 50% of CRM implementations fail. But I’ve got some unpleasant news for you… The blame doesn’t lie with the sales team....