CRM Software, Recents, Sales Management, Sales Training
If you’re not measuring sales engagement with customers using your CRM, then your speeches and slogans about the desire to create a compelling customer experience and build lasting relationships with customers by focusing on customer service are worthless. It’s not...
CRM Software, Marketing Automation, Recents, Sales Management, Sales Training
Inside sales vs outside sales: Can inside salespeople replace your outside salespeople? Sales is changing, undoubtedly. Thought leaders like Justin Roff-Marsh assert that field sales is dead. Watch the webinar now. Inside Sales vs. Outside Sales There are...
CRM Software, Recents, Sales Management
Getting salespeople to make their prospecting calls and getting salespeople to use the CRM are probably the two of the biggest challenges faced by a sales leader/manager. Ironically, the two objectives go hand in hand. You can’t reach your sales goals without...
CRM Software, Marketing Automation, Recents
The benefits of combining CRM and marketing automation are tremendous and very profitable. In fact, one of the primary reasons businesses decide to implement their first CRM solution is to get their customer and prospect list organized to enable email marketing...
CRM Software, Recents, Sales Management, Sales Training
What is the buying process your customers goes through? It’s not because they saw an awesome presentation, it’s because they have a need or a problem that is affecting them on an emotional level. Even in business situations, people buy for emotional...