Wow! If you spend a few minutes surfing blogs on sales and internet marketing, you can get the feeling that sales people are dinosaurs… Here’s an example posting. Its easy to get a bit myopic and assume that we (those of us reading and writing blogs) represent the majority opinion. Since beginning this blog, I’ve … Continue reading
Craig Klein
The Ultimate Take Away
I read a great article on Yoest the other day about a meeting with David Sandler. Funny thing is, when I met my first Sandler trainer, his approach was almost exactly the same… I expected him to act like every other sales person I’d ever met and start “selling” me on his services and he … Continue reading
Never answer an unasked question!
I was working with one of my sales reps yesterday on a sales opportunity. Very common situation, very common mistake, very expensive! The client is asking for custom work that we bill for by the hour. So, we’re on the phone with the client and we’re estimating the potential cost for the custom work he’s … Continue reading
Sales people don’t have to be scary!
Happy Halloween! Something you might enjoy on “the day of the dead”… Most people have a pretty negative connotation about sales people. They think of their worst ever sales experience, perhaps on a used car lot… The bad news is that lots of sales people perpetuate this myth and are intimidated by their prospects because … Continue reading
Simple steps to identifying prospects that will buy
Identifying Prospects – “You’ve got to hear 5 no’s to hear 1 yes.” is a common saying in the sales game. Its also held up as one of the most challenging aspects of sales. Some people just can’t handle that kind of rejection day in and day out… The good news is that it doesn’t … Continue reading
Fire a Prospect
Objectives: Put the sales person in control of the process and focus time on prospects that are ready to close Change the dynamics of the relationship – Customers expect the sales person to “chase” them and they take advantage of that fact. They don’t return your calls because they know you’ll call again. This Firing … Continue reading
