Salesforce.com Professional Online CRM & ACT! Contact Management Don't Measure Up

Contact Management

Initial Customization Done for You

Import ACT! or Contact list

Manage Contacts and Accounts

Share Calendars, Delegate Follow Ups

Manage Sales Opportunities

Attach Documents

Marketing Automation

Email and Letter mail merge templates

Email Blasting Limits

Automatic Opt-In/Out Management

Auto-Responder Campaigns

Sales Management

Easy Report Customization

Sales Process Automation with Alerts

Lead Distribution Rules

Support

Standard Support Limits

Unlimited Live Training

Phone, Email, Chat Support Included

Standard Support Response Time

Premium Support Cost

Administrative

Remote Real Time Access

Backups and Maintanance Included

Software Updates Included

Data Security

User and Group Level Security

Always Up To Date - No Synch

Update Exisitng Contacts w Excel File

Pricing And Terms

License/Subscription (annual) per user

Refund Available

Data Export Format

Available Additions

Email Management & Integration

Auto-attach all Incoming and Outgoing Email to Contacts

Sync with Outlook, including Contacts, Calendar and Tasks

Mobile Access

Wireless, 2 way Sync Contacts and Calendar with Mobile Phones

Web Lead Capture/Auto-Responder

Automatically Capture and Respond to Web Leads